Privacy Policy

1. Information We Collect

When you use Studentforge Platform, operated by STUDENT FORGE TECHNOLOGIES PRIVATE LIMITED, we collect personal information necessary to deliver our online learning services, process transactions, and personalize your experience:

• Account Information: Full name, email address, phone number, password, and profile preferences.
• Payment & Transaction Information: Payment reference numbers, transaction IDs, selected subscription plans, and invoice history.
• Usage Data: Course progress, study pod interactions, mentorship bookings, IP addresses, browser types, and access timestamps.

2. Razorpay & HDFC Collect Now Payment Security & Data Handling

We prioritize financial security. We do not store sensitive payment instrument details such as credit/debit card numbers, CVVs, or NetBanking passwords on our servers.

All electronic checkout transactions are handled securely by our licensed payment processing partner Razorpay Software Private Limited / HDFC Bank Collect Now, which complies with PCI-DSS (Payment Card Industry Data Security Standard) Level 1 and Reserve Bank of India (RBI) directives.

3. How We Use Your Information

We use the collected information for the following legitimate purposes:

• To provide, operate, maintain, and upgrade our educational portal and study pods.
• To process subscription billing and issue official tax invoices and receipts.
• To verify certificate issuing and track student learning achievements.
• To communicate important updates, account alerts, and security notifications.
• To prevent fraudulent transactions and unauthorized system activity.

4. Data Protection & Sharing

We do not sell, rent, or trade your personal information to third-party advertisers. We share information only with essential service infrastructure providers (such as Instamojo for payment authorization, cloud server hosts, and transactional email services) who are bound by strict confidentiality agreements.

5. Indian IT Act 2000 Compliance & User Rights

In accordance with Information Technology Act, 2000 and rules made thereunder, you have the right to review, update, or request the deletion of your personal account information by contacting our privacy officer.